Scare Kingdom

Terms and Conditions

Booking Confirmation

Once you have booked your tickets you will receive an email confirmation. If you do not receive an email confirmation please contact our ticket provider, Skiddle on 01254 401222. This telephone enquiry service is available Monday to Friday 9.00am to 6.00pm and Saturday 10.00am to 5.00pm only. Please note that we are unable to deal with booking enquiries through any other means.

When you arrive

Please check in at Guest Services during the time slot you have booked. Please bring your booking confirmation with you. A limited number of tickets are also available on the door for Halloween Season, Christmas Evil, ValenTERROR and Walpurgis Night.

Audience Batching

Guests enter the park in groups of up to 14 people at a time. We may increase or decrease the size of each group without notice.

Terms & Conditions of Admission

Guests enter the park in groups of up to 14 people at a time. We may increase or decrease the size of each group without notice.

Scare Kingdom Scream Park may include:

• Total darkness.
• Water spray and splash.
• Uneven surfaces.
• Steps and slopes.
• Strobe lighting.
• Latex.
• Feathers.
• Theatrical fog.
• Crouch spaces.
• Offensive language.
• Potential muddy conditions, please dress appropriately.

You should not enter if:

• You have photosensitive epilepsy.
• You are pregnant.
• You have a heart disorder.
• You have asthma.
• You are claustrophobic.
• You are of a nervous disposition.
• You have any medical condition which may be aggravated by the experience.

The following are not allowed to be brought into the park:

• Alcohol or other drinks, these are available on site.
• Food, this is available on site.
• Illegal substances.
• Weapons, including imitation weapons.
• Hoods, hats, or any item which completely disguises the face.
• Cameras or audio recording equipment.
• Bags, other than very small handbags.
• Naked flames, including lighters or fireworks.
• Puffer/quilted clothing.

While inside the park you must not:

• Touch the scareactors or sets inside the attractions.
• Chew gum.
• Run.
• Eat or drink inside any of the attractions.
• Smoke, except in designated smoking areas.
• Attempt to record any aspect of the attractions by any means.
• Use your mobile telephone inside the attractions, these must be switched off.
• Turn on any form of light, including laser pointers, glowsticks, torches or mobile phone lights.
• Spoil the experience for the rest of the group by misbehaving or breaking the rules in any way.

We will refuse admission and not refund you if:

• You appear to be under the influence of alcohol or any other substance.
• Your behaviour is perceived as threatening.

Guests aged under 18 years of age must be accompanied by a responsible adult (aged over 18) at all times, on a ratio of not less than 1 adult per 6 under 18 year olds. Proof of age will be requested from anyone supervising under 18 year olds.

Scare Kingdom Scream Park is not suitable for children under 10 years of age and they will not be admitted.

If you lose anything during your visit, we will not be able to conduct a search for it until the following day. Anything bought into the park is at your own risk and we will not be held liable for any loss.

There are no ‘escape’ points inside the attractions. Once you enter an attraction you will not be able to exit until the end.

Inside the attractions you must walk forward at all times, with both hands on the shoulders or waist of the person in front of you, unless you are the leader. You must not stop or move backwards unless instructed to do so by the scareactors.

We advise you to wear appropriate footwear and clothing while visiting the park, we will not be held liable for any damage to clothing or footwear if you have made contact with the set, or not followed any of our terms and conditions of admission.

Your admission ticket is only valid for the time slot you have booked, it is not transferable, changeable, or refundable once purchased.

You must arrive at least 10 minutes before your allotted time of entry, please do not arrive more than 20 minutes before your entry time.

Scare Kingdom Scream Park Ltd. will endeavour to ensure that all advertised features of the park are available. We may, however, without prior notice and without refund or compensation, cancel or suspend any feature of the park due to inclement weather, to ensure safety, security, or order, or if we consider that the circumstances so require.

Scare Kingdom Scream Park Ltd. are carrying out filming and photography inside the park and attractions for the purpose of security, monitoring quality and marketing. These recordings may feature guest images or voices. By entering the park, you irrevocably waive all rights in these recordings and agree that we may use them in perpetuity and without limitation in any promotional, advertising or publicity material in any format whatsoever without payment, notification, or credit to you. You further agree that all copyright within these recordings lies solely with Scare Kingdom Scream Park Ltd.

Images and photography used in the promotion of Scare Kingdom Scream Park are not contractual. Exact sets and characters may differ from those featured in marketing material.

Entry to ENIGMA is not included in the general park admission and will incur an additional admission charge. Guests must be aged 16 or over and will be asked to show photographic proof of identity and age. Guests must abide by an additional set of terms and conditions displayed outside the attraction. A limited number of ENIGMA tickets can be purchased online in advance, they can also be purchased at the park on the date of your visit. Tickets for ENIGMA are limited, and therefore no guarantee is made that these will be available.

By buying a ticket to Scare Kingdom Scream Park you agree to be bound by these Terms and Conditions of Admission, and entry is at your own risk.

We reserve the right to remove you from Scare Kingdom Scream Park if you do not follow our Terms and Conditions of Admission, without refund.